Privacy Collection Notice

This is the Privacy Collection Notice for the purposes of compliance with the Privacy Act 1988 (Cth) (Privacy Act) that applies to product or services offered by Asahi Holdings (Australia) Pty Ltd (ABN 48 135 315 767) and its subsidiaries including Asahi Beverages Pty Ltd, CUB Pty Ltd, Asahi Premium Beverages and others (Asahi Beverageswe or us).

When you:

  • sign up and create an online profile
  • participate in a promotion
  • opt into receive direct marketing from us or one of our brands
  • submit an order for products
  • submit an inquiry
  • lodge a complaint
  • apply for a position or job with us
  • interact with us online

Asahi Beverages will collect your Personal Information, primarily for:

  • creating you an online profile on our system
  • facilitating the relevant promotion and other activities
  • fulfilling your order
  • delivering marketing about products and services we think might be relevant to you
  • responding to your inquiry
  • responding to your complaint
  • assessing your application or suitability for a job where you have applied for a role
  • managing and administering a product or service, including charging, billing and collecting debts
  • develop or improve our products and services

What Is In This Notice?

This Notice describes how we collect, hold, use and share your Personal Information when you use this platform or site (and related products or services). This includes:

  • The types of Personal Information we collect;
  • Why we collect and use that information;
  • Who we share your information with;
  • How to find our Privacy Policy; and
  • How to get in touch with us about our privacy practices or to make a  complaint.

What Is Personal Information?

Personal Information includes information or an opinion about an individual from which that individual can be identified or reasonably identifiable. This can include name, age, gender, postcode and contact details. It may also include financial information (such as transaction details) as well as a range of other types of data.

Personal Information may include a specific type of information known as ‘Sensitive Information’. Sensitive Information is information or an opinion about an individual’s racial or ethnic origin, political opinions or associations, religious or philosophical beliefs, trade union membership or associations, sexual orientation or practices, criminal record, health or genetic information, some aspects of biometric information. Generally, Sensitive Information has a higher level of privacy protection than other Personal Information.

Types Of Personal Information We Collect

We collect:

  • Personal and contact details (including email address and phone number)
  • Financial information (such as credit card or bank account numbers)
  • Any visual recordings we make, such as CCTV recordings when you’re at an Asahi site
  • Your interactions with our websites, apps and social media profiles (this may include your social media handles, IP address, location data from your device and cookies)
  • Personal Information provided in connection with the game, promotion, survey or other feature you are participating in
  • Basic information about your credit account and your credit history (including any missed or late repayments that you have made)
  • Details of any credit provided to you by other credit providers or details about information request we make about you to other credit reporting bodies
  • Any credit rating or credit assessment score that we have derived or that is provided to us by a credit reporting body
  • Details of any credit-related court proceedings or insolvency applications that relate to you

How We Collect Your Personal Information

Although we will collect Personal Information about you directly from you as specified above, we may also receive your Personal Information from:

  • Third parties who assist us in delivering our products and services
  • Partners with whom we collaborate and market our product and services

Why We Collect, Use And Disclose Your Personal Information

We collect, use and disclose your Personal Information in connection with this platform or site (and related products or services) to:

  • allow you to create an online profile on our system
  • facilitate a promotion and other associated activities
  • fulfil your order of our products
  • deliver marketing about products and services we think might be relevant to you
  • respond to any inquiry you make with our teams
  • respond to any complaint you make with our teams
  • assess your application or suitability for a job where you have applied for a role and keep you in our talent pool for contacting about future available or suitable jobs
  • manage and administer a product or service, including charging, billing and collecting debts
  • develop or improve our products and services

In some circumstances, we may also collect, use and disclose your Personal Information:

  • to respond to any complaints you make or feedback you give, or as part of any legal action involving us
  • if we're required to do so by a law, court order or regulatory authority

Personal Information Required By Law

We may be required by some laws to collect some types of Personal Information from you (such as your tax file number). 

What Happens If You Don't Give Us Personal Information We Ask For

If you don't give us Personal Information about yourself when we ask, we will be:

  • unable to create you an online profile on our system
  • unable to provide you with promotional benefits
  • unable to fulfil your order
  • unable to deliver marketing materials to you
  • unable to respond to your inquiry
  • unable to reply to your complaints
  • unable to contact you in respect of your order
  • unable to progress your job application

Who Do We Share Your Personal Information With?

We may give your Personal Information to:

  • our related companies;
  • our professional advisers (such as lawyers and accountants) and service providers (such as marketing and PR agencies);
  • our service providers and contractors (such as outsourcing contractors, marketing, telemarketing, market researchers, website usage analysts) but only to the extent it is necessary to the services they provide to us;
  • credit providers and credit related service providers;
  • third party service providers that manage some of our business functions; and/or
  • government and regulatoryauthorities and other organisations, or as otherwise required by or authorised under the Privacy Acts.

Some of these recipients may be located overseas or may store your Personal Information outside of Australia. By providing your information to us, you agree to disclosure to our overseas service providers in accordance with this notice and you acknowledge that your personal information may not receive the same protections that it would have in Australia or New Zealand.

More details about the location of these recipients is in our Privacy Policy. 

Our Privacy Policy And How To Contact Us

Our Privacy Policy is available on our website - - and contains information about:

  • how to access your Personal Information;
  • how to update or correct your Personal Information; and
  • how you can make a complaint if you think we have breached the Privacy Act and how we will respond

We endeavor to update our Privacy Policy on an annual basis.

If you have any questions about this notice, our Privacy Policy or our privacy practices, the best way to reach us is via the Asahi Beverages Privacy Officer at:

Contact: Asahi Beverages Privacy Officer 
Telephone: Australia: 1800 244 054
Telephone: New Zealand: 0800 242 754
Address: 58 Queens Bridge Street, Southbank VIC 3006